We know that your privacy is important to you, so it’s important to us as well.
- We only ask for personal information that we require.
- We’ll tell you what information we have recorded about you.
- If you would like any personal information changed or deleted, just ask.
Who we are
This Web site owned and operated by Diabetes Support Services Pty Ltd. Click here for our postal address and contact information.
What we know about you
When you visit our Web site, our web server automatically records some general information about your visit, but does not recognise or record any individual information about you. The information we record and use for statistical purposes is:
- Your server address
- The date and time
- The pages accessed and documents downloaded
- The previous site visited
- The type of browser used
We don’t record any information that can identify you personally (for example, your name, e-mail address or phone number) unless you give us this information voluntarily.
Your e-mail address
We do not know your e-mail address unless you give it to us. We only record your e-mail address if you send us a message, either directly or by signing up to our newsletters or e-learning programs. We will use it only internally within the organisation, and will not disclose it to other organisations without your permission.
If you have given us your e-mail address, but do not want to receive e-mail from us in the future, please let us know by contacting us.
How we use this information
We use this information to improve the content of our Web site and analyse what pages people visit, and to keep in touch with you.
Who has access to your information?
We use this information internally and share it with other people or organisations who need to know it as part of working with us in our normal business activities (e.g. sub-contractors). When we share this information with others, we require them to sign an agreement to keep this information private.
We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information to others for use in mailing lists or databases.
If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Upon request, we’ll tell you what information we have recorded about you. For your own protection, we generally ask you to make this request in writing, so that we can verify your identity (E-mail is too easy to forge!)
If any of the information is incorrect, or you want us to remove all information about you, please contact us and we’ll amend it promptly.
If you feel that this site is not following its stated information policy, please contact us.
In general, we value your privacy, and will only continue to correspond with you if either:
- you give us your e-mail address or postal address for this express purpose (for example, if you sign up to our newsletters or e-learninig programs, or request information about our products and services); or
- we have an existing business relationship (for example, you have bought our products or services).
In any case, if you do not wish to receive such mailings in the future, please let us know by writing to us.
If you would like to know more about on-line privacy, visit The Australian Privacy Commissioner’s Web site.